1. Information We Collect

When you submit a form on our Site, we collect the information you provide directly, which may include:

• Name
• Phone number
• Email address
• Project details or messages you send us
• SMS consent status, if you opt in to receive text messages

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us using the information in Section 9 below, and we will take steps to delete it.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide estimates
• Schedule and communicate about your project
• Send SMS text messages, if you have opted in (see our Terms & Conditions for full SMS program details)
• Improve our services and website

3. How We Share Your Information

We do not sell or share your personal information for cross-context behavioral advertising. We may share your information with:

• Subcontractors, suppliers, or service providers as necessary to complete your project
• Service providers who help us operate our website, send emails, or manage customer communications (e.g., our website host, email/SMS platform), under contractual confidentiality obligations
• Law enforcement or other parties when required by law

We do not share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to operate the Site, understand how visitors use it, and measure the effectiveness of our marketing. These may include:

• Essential cookies: Required for the Site to function properly.
• Analytics cookies: [e.g., Google Analytics] — used to understand visitor behavior, such as pages visited and time spent on the Site, to help us improve the Site.
• Advertising cookies: [e.g., Google Ads, Meta Pixel] — used to measure ad performance and, where applicable, show you relevant ads on other sites.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.

We honor opt-out preference signals, including the Global Privacy Control (GPC), as a valid request to opt out of the sale or sharing of personal information, where applicable.

5. Your Choices

• SMS: You may opt out of text messages at any time by replying STOP. See our Terms & Conditions for details.
• Email: You may unsubscribe from marketing emails using the link provided in those emails.
• Access or deletion: You may request access to or deletion of your personal information by contacting us using the information in Section 9 below. We will respond to verified requests within a reasonable time.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including maintaining business records and complying with legal obligations.

8. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information or share it for cross-context behavioral advertising. If this changes, we will provide a clear mechanism to opt out.
• Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes beyond what is necessary to provide our services.
• Right to Non-Discrimination: We will not deny you services, charge different prices, or provide a different level of service because you exercised your CCPA rights.

To exercise any of these rights, contact us using the information in Section 9 below. We will verify your request using the information you provide (such as matching your name, email, or phone number to our records) before processing it, and we will respond within the timeframe required by law.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.